Interview with Video Recovery Company Aero Quartet

If you have an emergency with corrupt video files and need video recovery immediately, please visit Aero Quartet website.

I had the opportunity of interviewing Benoît Joossen, the founder of an incredible video recovery company called Aero Quartet. I used their services 5 years ago when I had a corrupt video file. I recall trying many different solutions but AreoQuartet was the only service that was able to recover my video date 100%.

My interview lasted almost an hour but it’s filled with gold. Here are the chapters if you want to skip to what you want:

• 1:36 – About AeroQuartet
• 3:31 – How It Works / The Process
• 10:29 – Common types of cameras involved
• 11:14 – Pricing
• 18:56 – Common types of corrupt files
• 23:04 – How video data is stored on cards or disks
• 25:36 – Types of media that can be recovered
• 28:18 – Audio only files
• 31:20 – Tips to avoid problems in the future
• 39:43 – Canon EOS issue / bit flipping
• 41:57 – Counterfeit cards
• 44:38 – How AeroQuartet got started

How It Works

Cameras and Data Repaired

Containers

• 3GP
• AIFF
• ASF
• AVI
• Matroska
• MOV
• MP4
• MPEG
• MTS
• MXF
• R3D
• VOB
• WAV

Pricing

At the time this video interview took place, the average cost for video recovery ranges between $99 to $799 but some situations can be more expensive. Visit AeroQuartet’s Pricing Page to see more details about data recovery.

Tips To Avoid Damaged Video Files in the Future

• Avoid using the newest cameras until the firmware has been proven and up to date after a few months on the market
• Use a fast enough card for your type of camera/video format
• Avoid recording to hard drives that are almost full / Disk fragmentation
• Verify all files with software or manually check the first, middle, and last file of each card
• Avoid low-level or full format. Basic (fast) format recommended
• How to avoid counterfeit cards on the market. If you believe you have a counterfeit card, you can check the real size with this tool